Engineering support, technical publication development, product improvement, maintenance optimization and events.
Customization design, tools support and repair engineering.
The product support engineering (PSE) team operates in the framework of the Customer Support and Services with responsibility of providing the full range of engineering services to commercial and military customers.
The PSE team manages multi-functional product improvement activities on Leonardo Helicopters fleet, providing technical publication services and technical support to solve in-service events, reduce the maintenance burden and perform reliability and maintainability analysis.
The PSE is continuously in contact with customers and operators to jointly develop solutions aimed at reducing direct maintenance costs, while improving fleet maintainability. Through the Reliability Data Sharing Group (RDSG) program, the PSE provides monthly exchange of data and periodic updates, in conjunction with CAB (Customer Advisory Board) and Maintenance Improvement Team (MIT) meetings.
We believe successful communication is an essential part of every relationship, mostly in dynamic and fast changing world as the rotorcraft business. For this purpose, our PSE team has developed dedicated web-sessions on Leonardo Helicopters commercial and dual use products, with specific focus on latest improvements, updates and news.
Helicopter Customization Design
Customizations, modifications, operational and maintainability improvements design
Ground Support Equipment and Tools
Equipment and tools design for maintenance activities
Repair solutions for structural damages occurring to worldwide fleet