Leonardo CMMI®-SVC Level 3 awarded for Land & Naval Systems

14 January 2020

Leonardo has successfully achieved the Capability Maturity Model Integration for Services (CMMI®-SVC) Level 3 awarded by the CMMI Institute for “Performance Based and Turn-Key Support Services for Land & Naval Electronic Systems”.

CMMI®-SVC is the main reference model to improve capabilities of organisations, it provides essential elements to implement effective processes and increase performance in service development and delivery.

The Maturity Level 3 achievement certifies that the organisation’s engineering processes are defined for process areas such as Decision Analysis and Resolution, Integrated Project Management, Organisational Process Definition, Organisational Training etc.

To reach this goal, Leonardo has put in place a strong service delivery strategy based on an integrated set of best practices that improves our organisation's capability to efficiently and effectively deliver quality service offerings.

This result strengthens Leonardo’s strategy to achieve Customer Service Excellence, ensuring that services are delivered quickly, efficiently, fully compliant with requirements and agreements,  and providing the utmost  level of service quality.

Other news & stories

23.01.2020
The AW139: simply no rivals

The AW139 is a phenomenon: This definitive product remains as innovative as ever, 15 years after entering into operation, evolving to keep up with new standards and demands. It is now active in a variety of segments and markets, supporting diverse customers on a wide range of missions. A success in its own right, the AW139 has also been responsible for the AWFamily of new-generation helicopters and has been instrumental in the development of our world-leading customer support and services offering.

23.01.2020
The AW139: simply no rivals

The AW139 is a phenomenon: This definitive product remains as innovative as ever, 15 years after entering into operation, evolving to keep up with new standards and demands. It is now active in a variety of segments and markets, supporting diverse customers on a wide range of missions. A success in its own right, the AW139 has also been responsible for the AWFamily of new-generation helicopters and has been instrumental in the development of our world-leading customer support and services offering.