Integrated support solutions

Helicopter Division offers a range of Support Solutions to meet our customers’ needs providing agreed service levels for a range of services allow our customers to commit to Aircraft availability whilst fixing maintenance and repair costs.

 

Commercial & Government Platforms

Commercial & Government platforms our range of support solutions provide repair, overhaul and replacement and/or exchange spare parts, as well as maintenance labour if required at a fixed rate for every flight hour allowing the customer to fix maintenance costs in advance.

 

Our current three Service Agreements CPA, COMP & GSP are being phased out and replaced with four new Service Plans tailored to different levels of customer operational needs. Additionally customers can choose either Priority or Standard service levels, both with a performance guarantee, and Payment By Hour or Ex Post Payment, giving customers a total of 16 combinations to choose from.

 

The Four new Service Plans are:

 

1. Essential Plan

The Essential Plan provides a Logistic Support Guarantee covering all major components related to the aircraft powertrain and landing gear. Included are repair, overhaul, replacement and/or exchange of parts including Life Limited parts, Time Between Overhaul parts and parts for Mandatory technical bulletin application. Coverage extends to scheduled and unscheduled events, enhancing Customer aircraft availability, reducing inventory costs and minimising Repair & Overhaul expenses.

 

2. Full Components Plan

The Full Components Plan provides a Logistic Support Guarantee covering all components considered in the basic helicopter configuration and avionic components. Included are repair, overhaul, replacement and/or exchange of parts including Life Limited parts, Time Between Overhaul parts and parts for Mandatory technical bulletin application. Coverage extends to scheduled and unscheduled events, enhancing Customer aircraft availability, reducing inventory costs and minimising Repair & Overhaul expenses.

 

3. Operational Support Plan

The Operational Support Plan provides a Logistic Support Guarantee covering all material components considered in the basic helicopter configuration and avionic components. It also includes the Base Maintenance labour, provided at an approved Helicopter Division Service Centre.

 

The plan provides repair, overhaul, replacement and/or exchange of parts including Life Limited parts, Time Between Overhaul parts and parts for Mandatory technical bulletin application. Coverage extends to scheduled and unscheduled events, enhancing Customer aircraft availability, reducing inventory costs and minimising Repair &Overhaul expenses.

 

4. All Inclusive

The All Inclusive Plan, provides a Logistic Support Guarantee covering all material components considered in the basic helicopter configuration, avionics and the maintenance labour, provided at an approved Helicopter Division Service Centre. Also included is the repair, overhaul, replacement and/or exchange of parts including Life Limited parts, Time Between Overhaul parts and parts for Mandatory technical bulletin application.

 

Labour is also included for all maintenance tasks: the daily inspections, the lighter maintenance tasks undertaken whilst the aircraft remains in service and heavier maintenance tasks which remove the aircraft from operation. Coverage extends to scheduled and unscheduled events, enhancing Customer aircraft availability, reducing inventory costs and minimising Repair & Overhaul expenses.

 

Military Platforms

For Military Customers our world leading Integrated Operational Support Solution are tailored to meet our customers’ needs. Helicopter Division have moved the Traditional Support Boundaries, moving industry forward to fulfil tasks that the operator used to carry out himself, sharing risk, reducing cost and ensuring aircraft availability.

 

 

Download

 All Inclusive Plan
 Full components Plan
 Operational Support Plan
 Essential Plan

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